Initial Ingroup Setup
An ingroup is an essential setup for your incoming calls. Just like Vicidial’s campaign settings the ingroup handles the incoming call settings.
Initial Ingroup Setup Read More »
March 2021
How to do Quick Call Transfers
How to transfer a call from the eDialer’s agent interface.
How to do Quick Call Transfers Read More »
Ingroup Setup
This is the 2nd part tutorial in setting up incoming calls. An ingroup is an essential setup for your incoming calls.
Adding DID & Route
How to add a DID and Routing Setup in eDialer phone system.
Adding DID & Route Read More »
How to Setup Ingroup Welcome Message
how to set up a welcome message in the eDialer phone system. This tutorial will be for the initial message that plays on an incoming IVR setup.
How to Setup Ingroup Welcome Message Read More »
How to Setup Hold Music
How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
How to Setup Hold Music Read More »
How To Add A Video Module To Your Page
[et_pb_section fb_built=\”1\” _builder_version=\”4.5.1\” _module_preset=\”default\” custom_css_main_element=\”border-radius: 8px;|| background-color: #fff;|| padding: 32px;|| -webkit-transition: 300ms all cubic-bezier(.4,0,.2,1);|| transition: 300ms all cubic-bezier(.4,0,.2,1);|| margin-top: 24px;|| box-shadow: 0 8px 60px 0 rgba(103,151,255,.11), 0 12px 90px 0 rgba(103,151,255,.11);\”][et_pb_row _builder_version=\”4.5.1\” _module_preset=\”default\” custom_padding=\”0px||||false|false\”][et_pb_column type=\”4_4\” _builder_version=\”4.5.1\” _module_preset=\”default\”][et_pb_video src=\”https://www.youtube.com/watch?v=_TaxxHSZq90\” thumbnail_overlay_color=\”rgba(0,0,0,0.6)\” module_class=\”vp_video1\” _builder_version=\”4.9.0\” _module_preset=\”default\” custom_css_main_element=\”text-align:center;||display:block;||margin:auto;\” border_radii=\”on|8px|8px|8px|8px\”][/et_pb_video][et_pb_text _builder_version=\”4.5.1\” _module_preset=\”default\” text_text_color=\”#375174\” text_font_size=\”16px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||2em||false|false\”]Adding videos
How To Add A Video Module To Your Page Read More »
