How to do Quick Call Transfers
March 1, 2021
October 7, 2024
How to transfer a call from the eDialer’s agent interface.
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eTollFree Post Archives
Ingroup Setup
March 1, 2021
October 7, 2024
This is the 2nd part tutorial in setting up incoming calls. An ingroup is an essential setup for your incoming calls.
Adding DID & Route
March 1, 2021
October 7, 2024
How to add a DID and Routing Setup in eDialer phone system.
How to Setup Ingroup Welcome Message
March 1, 2021
October 7, 2024
how to set up a welcome message in the eDialer phone system. This tutorial will be for the initial message that plays on an incoming IVR setup.
DID to Agent Direct
March 1, 2021
October 7, 2024
How to route a DID to a User in eDialer. In eDialer phone system, you can setup a user’s direct phone number. After purchasing your DID or phone number from your etollfree customer portal and routing it to eDialer, you are now ready to setup the DID to the user.
Setting up Call Menu
March 1, 2021
October 7, 2024
How to setup a call menu in the e-dialer phone system.
How to Allow Inbound Campaign
March 1, 2021
October 7, 2024
How to set up an inbound campaign. Inbound Campaign is a setup for your incoming calls. If you would like to receive incoming calls to e-dialer, then you will need to allow incoming calls to your campaign.
