eTollFree Post Archives

Hello and welcome! Today we’re going to walk you through the ‘Call Routing’ feature in the Cloud Phone System.. This powerful tool is all about

What’s in a CDR? Call Detail Records (CDRs) are essentially the diary of your phone system, meticulously recording all the details about the calls made.

Mastering the Conference Center Feature in Cloud Phone System Welcome to another insightful exploration of the Cloud Phone System features. Today, we’re diving into the

Optimizing Your Call Center with eTollfree’s Cloud Phone System: A Comprehensive Guide As you delve into the world of call center management using eTollfree’s Cloud

Advanced Customization for Your Call Center with Cloud Phone System The Cloud Phone System offers more than just the basic setup for your Call Center.

Understanding Call Center Strategies in the Cloud Phone System Call Center Strategies are essentially the guiding principles that dictate the distribution of incoming calls among

Adding Call Center Agents in Your Cloud Phone System Having dedicated agents is pivotal for efficient call management and improving your customer service experience. This

Setting Up Call Center Queues in Your Cloud Phone System: A Step-by-Step Guide Managing incoming calls effectively is crucial for any business. One powerful feature

Enhancing Business Communications with Call Center and IVR Features in Cloud Phone System Cloud Phone System, a robust VoIP platform, offers a suite of advanced

Harnessing the Power of Call Broadcast in Your Cloud Phone System Call Broadcast is a powerful feature in your Cloud Phone system that allows you