eTollFree Post Archives

How to monitor real time calls in eDialer phone system.

How to Export Calls Report in eDialer phone system.

How to Export Leads Report in eDialer phone system. This calling report is almost similar to the previous tutorial about the export calls report. The only main difference is, this report will pull up the data that are purely outbound and agent dispositioned calls.

Agent performance detail in the eDialer phone system

Agent timesheet in the eDialer phone system.

To setup the softphone for eDialer use, first you have to turn off the webphone from your phone extension.

This video is about the
With timer and check mark but NO SOUND.

A number of problems and error messages can be encountered when installing your softphone for the first time.

My Credentials are correct but SIP won’t register.