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How to Setup Pause Codes

What is a Pause Code? A pause code is the pop up box that the user sees in the eDialer agent interface whenever the user hits the pause button.

eDialer How to Setup CID

A campaign Caller ID will be the number that will show up to your lead’s caller ID whether it\’s from their mobile phone or landline.

eDialer How to Setup Custom CID

In eDialer system, you can set up your campaign caller ID to be agent specific which means it’s possible for each agent to have their own phone number and caller ID.

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