eTollFree Post Archives

How to Login using a softphone?

In instances that a user is having difficulty using the eDialer’s webphone, we can switch to a softphone option.

To set up the softphone for eDialer use, first you have to turn off the webphone from your phone extension.

No timer or checkmark on the top left of the screen.

In this tutorial, we are going to go a bit deeper into what the user levels are for and the importance of the admin interface options.

This tutorial will be about the additional user settings that you may need to look at in eDialer.

This tutorial will show you how to add a phone extension in eDialer’s administration panel.

The agent screen is basically an interactive web page where you can receive inbound, outbound, or blended calls.

The eDialer Administration Login gives you access to modify, manage, and monitor how your dialer system runs.