Vicidial® Pricing: Free to Download, Expensive to Maintain
Let’s get this out of the way: yes, Vicidial® is open-source. That means no license fees. But once you start setting it up, maintaining it, and keeping it secure—you’ll start paying in other ways.
What Self-Hosting Vicidial® Really Costs
| Expense | Estimated Monthly Cost |
|---|---|
| Server hosting (dedicated/VPS) | $80 – $150 |
| Admin time or freelance IT help | $200 – $600+ |
| Downtime & call failures | $$ (lost sales) |
| Software updates & security patches | Time or contractor fees |
| CRM & SMS integration work | One-time + ongoing dev cost |
➡️ Realistic monthly total: $300–$800, not including your time, stress, or missed calls.
The Hidden Costs Most People Miss
- ⏳ Time Lost to Setup & Maintenance
Installing Vicidial® from ISO can take days. Ongoing updates, troubleshooting, and upgrades never stop. - 💻 DIY = Risky Business
One misconfigured setting can drop calls, lose recordings, or expose your system to attacks. - 🧩 Integrations Are Never “One and Done”
Connecting Vicidial® to your CRM, SMS provider, or helpdesk isn’t built-in. You’ll likely pay a dev or use middleware just to get basic data syncing.
The eTollFree Hosted Alternative
- ✔ Fully hosted & maintained Vicidial®
- ✔ Instant activation—go live in under an hour
- ✔ CRM, SMS & automation integrations included
- ✔ 24/7 emergency support ($60/hr if needed)
- ✔ Inbound DID service: just $0.30 per number
- ✔ Optional outbound voice termination
- ✔ Flat pricing. No contracts. No surprises.
Do the Math
| Item | Self-Hosted | eTollFree Hosted |
|---|---|---|
| Dialer Software | Free | Included |
| Server Hosting | $80–$150/mo | Included |
| Setup & Maintenance | $200–$600+ | Included |
| Tech Support | $100–$300/hr | $60/hr emergency (optional) |
| CRM Integration | Dev time or Zapier | Plug-and-play |
| Total | $300–$800+/mo | $99/mo flat |
Stop Paying With Time, Money, and Stress
Vicidial® isn’t really free if it drains your team, your budget, and your momentum. Hosted Vicidial® gives you everything you need—without the headaches.
Vicidial® is a registered trademark of its respective owner. eTollFree is not affiliated with or endorsed by Vicidial.
