Why Host VICIdial With eTollFree?
Running VICIdial on your own servers means dealing with installation headaches, kernel tuning, Asterisk configuration, database management, and constant updates. One missed patch can bring your whole call center down.
93% of self-hosted VICIdial users report spending more time on server issues than on actually running campaigns.
What Our Hosted VICIdial Includes
- Fully Managed Servers — we handle all infrastructure, updates, and monitoring
- 99.9% Uptime SLA — redundant systems with automatic failover
- Instant Setup — your VICIdial instance is live within 1 hour
- Daily Backups — automated backups with point-in-time recovery
- 24/7 Expert Support — real VICIdial engineers, not generic helpdesk
- Security Hardened — firewall, SSL, intrusion detection included
- Scalable Infrastructure — add agents and capacity on demand
Self-Hosted vs eTollFree Hosted
| Self-Hosted VICIdial | eTollFree Hosted |
|---|---|
| Hours of setup and configuration | Live in under 1 hour |
| You manage servers, updates, security | We handle everything |
| Downtime during updates | Zero-downtime maintenance |
| $500-2000/mo server costs + your time | All-inclusive from $99/mo |
| No support unless you pay consultants | 24/7 expert support included |
Ready to Stop Managing Servers?
Let us handle the tech while you focus on growing your business.
What You Get
Dedicated Resources
Your own VICIdial instance on dedicated cloud infrastructure. No shared resources.
Enterprise Security
SSL encryption, firewall protection, and STIR/SHAKEN compliance built in.
Expert Support
Our team knows VICIdial inside and out. Get help from real engineers, not scripts.
Performance Optimized
Tuned for maximum call quality and agent productivity out of the box.
