[et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text]
My Credentials are correct but SIP won’t register. 

There are some cases, depending on the ISP and country, when a phone extension cannot be registered on SIP. When this happens, you can follow these steps:

  1. Go to eDialer’s phone extension
  2. Click modify to the phone extension you need to change.
  3. Look for the field that says Protocol and change it to IAX.
  4. Then, go to Template ID and choose IAX Generic
  5. Then, save changes.
  6. Now on your softphone, delete the account you just added.
  7. Then, go back to the registration process but this time, choose IAX.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
Scroll to Top

Forgot Password?

No sweat, it’s an easy fix!
Just tell us the e-mail address your registered with, and we’ll send your

woman using headset smiling while using VoIP communications

Want to talk directly to someone?
Call or chat with one of our agents now!

Let's Get Acquainted & Get Your Business Communication Problems, SOLVED!

eTollFree can help point you in the right direction and set your business on a trajectory for tremendous growth.

By submitting this form and signing up for texts, you consent to receive marketing text messages from eTollFree at the number provided. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP.

What services are you interested in?