Guide to Setting Up an Outbound Destination in the Cloud Phone System

Setting up an outbound destination in the Cloud Phone System lets you forward calls to a third-party phone number, a feature that’s incredibly beneficial for businesses that need to route calls to various locations or individuals. Here’s a step-by-step guide on how to do it:

Navigate to Dialplans

First, go to Dialplans, then select Destination.

Access Outbound Settings

Click the Outbound button. If you’ve recently acquired a phone number and set up call forwarding, this is where you’ll find the third-party phone number.

Add a New Outbound Destination

Click the “Add Plus” button to add a new outbound destination. If you can’t find the add button, please reach out to our customer support team for help.

Fill in the Required Fields

You’ll need to fill out three fields:

  • Add ‘1’ for the country code.
  • Enter your 10-digit number under “Destination”.
  • You can also add details under “Description”, especially useful if you’re managing multiple outbound numbers.

Save Your Settings

Click Save to finalize the setup.

Setting up an outbound destination is key to managing your call flow efficiently in eTollfree’s Cloud Phone system. This feature ensures that calls are directed to the correct locations, streamlining communication within your organization.

Always remember, our customer service team is ready to assist you with any questions or issues you might have. Just click the bubble icon at the bottom right corner of the page whenever you need us.

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