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Setting Up the Follow Me Feature in Cloud Phone System: A Step-by-Step Guide


Harnessing the Power of 'Follow Me' on Your Cloud Phone System

The ability to stay connected regardless of your location is crucial. eTollfree’s Cloud Phone System, with its myriad of versatile features, makes this possible. Among its most valuable offerings is the Follow Me feature, an option that ensures your calls find you, no matter where you are. This blog post will provide a detailed, step-by-step guide on setting up the Follow Me feature.

Step One: Log into the Dashboard

Begin by signing into your Cloud Phone System dashboard, your command center for accessing all the system’s features and settings.

Step Two: Navigate to Applications

From the dashboard, locate the menu bar on the left side of your screen. Click on Applications” to reveal a dropdown list of available options. Then, choose “Call Forward”. 

Step Three: Select Follow Me

This will now bring you to the “Call Forward” page.  Select the extension where you want to configure your Follow Me settings.

Step Four: Configure Follow Me Settings

On the Follow Me page, you’ll find several settings that you can adjust according to your preferences.

Destination: Here, you can input the numbers where you want your calls forwarded. These can be any number, from your office extension to your mobile or home number.

Delay: This option allows you to set the number of seconds the system should wait before forwarding the call.

Timeout: This is the maximum amount of time the system should attempt to connect the call before moving to the next number in your Follow Me list.

Prompt: If you’d like to be notified that a call is being forwarded from your office, enable this feature. When you answer, you’ll hear a prompt informing you that you’re receiving a forwarded call.

Step Five: Save Your Settings

After adjusting your settings to your liking, be sure to click the “Save” button, usually located at the top right of the page. This ensures that all your changes are stored and activated.

With these straightforward steps, you’ve successfully set up the Follow Me feature in your Cloud Phone system. This feature ensures that no matter where you are, your calls can always reach you. So, stay connected and stay productive!

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