Welcome to our tutorial on setting up the Call Flow feature on the eTollfree Cloud Phone System. A Call Flow, akin to a traffic director managing a busy intersection, gives you control over how calls are handled. It’s a versatile and powerful tool often used to switch between two different modes, typically known as “Day Mode” and “Night Mode”. This feature simplifies your communications management significantly.
Let’s jump right into setting up your Call Flow.
First, navigate to your PBX Dashboard, select “Applications“, and then click on “Call Flow“.
To create a new Call Flow, click the “Add” button at the top.
This will bring up the ‘Add Call Flow‘ form. Let’s walk through the fields one by one:
After you’ve set your destinations, click the ‘Save‘ button at the bottom.
Congratulations, your new Call Flow is now listed on your eTollfree Cloud Phone dashboard.
The Call Flow feature on the eTollfree Cloud Phone System offers a flexible and powerful way to manage your communications efficiently. Whether you’re directing calls based on the time of day or routing them to different departments, this feature gives you complete control over your phone system. The result is more efficient communication, improved call management, and a better overall experience for your callers.
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