How to Setup Hold Music
eTollFree
March 1, 2021
How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
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How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
This allows you the ability to set custom caller ID numbers per campaign for outbound calls by area code. This can be set to have a single or multiple CID for every areacode.
These are the D1 to D5 buttons that you see in the Agent Interface.
A transfer preset setup can be useful if you need to add more than 5 transfer numbers or you need to add a name code for each of your transfer numbers.
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