Setup CID Local Presence

This allows you the ability to set custom caller ID numbers per campaign for outbound calls by area code. This can be set to have a single or multiple CID for every areacode.

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How to Setup Quick Transfer

These are the D1 to D5 buttons that you see in the Agent Interface.

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How to Setup Transfer Preset

A transfer preset setup can be useful if you need to add more than 5 transfer numbers or you need to add a name code for each of your transfer numbers.

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