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eTollFree Vicidial eDialer

Welcome to etollfree, the go-to solution for business owners and entrepreneurs, sales and marketing professionals, customer service teams, IT and telecommunications managers, telemarketing companies, and anyone in need of industry-specific outbound calling solutions. Discover the power of our Autodialer service.

Our Autodialer is an outbound calling solution designed to accelerate the process of making outbound calls. Perfect for outbound contact centers, this software not only increases the number of calls made per agent but also boosts the number of conversations with prospects.

Ready to transform your outbound calling strategy? Book a 15-minute discovery call with our team today and see how etollfree’s Autodialer can accelerate your business success.

 

eTollFree Vicidial eDialer Agent screen

Outbound

Inbound

Administrative

Feature Rich | Customizable | Easy-to-Use

What is an eDialer (Autodialer)?

Click below to see the different areas of eTollFree's eDialer system and how it can help your business productivity.

100% Cloud Based

No need to download and maintain cumbersome software programs. eTollFree runs in the cloud so it's always updated, supported, and ready to go. Check stats on your phone.

Live Agent Monitoring

Monitor agent performance in real time with Live Agent Monitoring. Access call recordings on demand, listen-in on calls, whisper to an agent, or take over a live call.

Reporting & Analytics

Detailed call logs provide visual and numerical data easily accessible within the dashboard. Track call times and review information gathered during calls.

Three Dialing Modes

Smart dialing with predictive dialer features, Power, and Preview dialing all in one platform. Quickly switch between prospecting and power dialing. Tailor your workflow to meet your needs.

List Management

Take control of your data. Manage list recycling and set redialing rules to determine which contacts to call and when. Scrub Lists for mobile and Federal Do Not Call numbers.

Call Recording

Maintain quality control and properly train your agents with Call Recording. Recordings are saved in the call logs for 30 days. Exportable to external media.

One-Click Scalability

Quickly add agents so you can meet demand. Cloud based software is ready to scale with your business allowing rapid on-boarding of call agents. All they need is a login.

Full Control

eTollFree puts you in control of your call center operations. Switch between dialing modes, listen-in on calls, preview dialing, and manage agents all from one dashboard.

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