Step-by-Step Guide to Creating a Conference Room in Cloud Phone System

Hello and welcome to eTollfree’s Cloud Phone System tutorial on how to create a conference room. This feature allows multiple users to communicate in real-time, making it perfect for team meetings, client calls, and more. This guide will walk you through the process of creating a conference room in the Cloud Phone System.

Step 1: Accessing the Cloud Phone System

Once you’re logged in, navigate to the “Applications” menu located at the top of the page. From the drop-down list, select “Conferences“. This will take you to the Conferences page.

Step 2: Creating a New Conference Room

On the conferences page, click on the “+ Add” button. This will open a new page where you can create your conference room.

Step 3: Configuring the Conference Room

On the new conference room page, you’ll see several fields that you need to fill out:

  • Name: This is the name of your conference room. Make it something descriptive and easy to remember.
  • Extension: This is the number that users will dial to join the conference room.
  • Pin Number: This is the password that users will need to enter to join the conference room. This is optional, but recommended for security purposes.
  • Profile: This determines the quality of the audio in the conference room. For most purposes, the default option should be sufficient.
  • Flags: This field is used to set certain parameters for the conference. For example, you can set a flag to mute all participants upon entry, or to automatically end the conference when the last moderator leaves. We have created a separate video for the Conference flags and how to use it. 
  • Account Code:This is used for call accounting purposes. It’s a code that you can assign to calls in the conference for tracking and billing purposes.
  • Order: This field determines the order in which the conferences are listed in the Conferences application. Conferences with lower order numbers will be listed before those with higher numbers.
  • Enabled: This is a toggle that determines whether the conference is active or not. If this is set to “true”, the conference is active and users can join it. If it’s set to “false”, the conference is inactive and users cannot join it.
  • Description: This field is used to provide a brief description of the conference. This can be useful for providing information about the purpose of the conference, the expected participants, etc.

Once you’ve filled out these fields, click on the “Save” button at the bottom of the page.

Step 4: Testing the Conference Room

Now that you’ve created your conference room, it’s a good idea to test it out. Dial the extension number you set for the conference room and enter the pin number if you set one. If everything is working correctly, you should be able to join the conference room.

Creating a conference room in Cloud Phone System is a straightforward process. By following these steps, you can set up a space for effective communication in your organization. Remember, the key to a successful conference call is not just the technology, but also clear communication and effective meeting management. 

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