Bridges in a cloud phone system serve as vital conduits, directing calls to various destinations such as another PBX, a carrier, an external SIP to TDM Gateway, and more. They form an integral part of the system, enabling flexible and efficient call routing.
Setting up a bridge can be a bit technical, so it’s advisable to have an IT professional handle it, or you can reach out to our support team for assistance.
Let’s say you need another PBX system to receive calls from your eTollfree number. Here’s how you can add a bridge:
Navigate to ‘Applications’, then select ‘Bridges‘.
Click the ‘Add Plus’ button.
Fill out the following fields:
The ‘Destination Number‘ should be set to the PBX system intended to receive the calls. This setup requires someone with a good understanding of programming languages to ensure it’s configured correctly.
The ‘User‘ field is used to bridge a call to a specific user or extension within the cloud phone system.
Finally, select ‘Enable,’ and then click ‘Save.’
Bridges are the backbone of creating ring groups. The code in the Cloud Phone System simplifies this process for you. However, you can manually do what ring groups do using bridges.
Bridges in a cloud phone system are powerful tools that enhance the flexibility and efficiency of call routing. Whether you’re directing calls to another PBX system, a carrier, or an external gateway, bridges make the process seamless. While setting up a bridge can be technical, with the right guidance or assistance, it’s a manageable task. Remember, the key to efficient call routing lies in the proper setup and utilization of bridges.
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