![eTollFree Vicidial eDialer Agent screen](https://etollfree.net/wp-content/uploads/2023/03/dialer-computer.png)
Outbound
- • Predictive Dialing
- • Progressive Dialing
- • Power Dialing
- • Preview Dialing
- • Campaign & List Management
- • Local Number Presence
- • DNC Compliance
- • Web Callback
Inbound
- • ACD
- • IVR
- • CTI Screen Pop
- • Speech Recognition
- • Text-to-Speech
- • Toll-free numbers
Administrative
- • Agent Scripting Voicemail
- • Text-to-Speech
- • Call Recording
- • Historical Reporting
- • Real-Time Reporting
- • Cloud API's
- • Data Import
Feature Rich | Customizable | Easy-to-Use
- Increased Contact Rates: Enhance your contact rates effortlessly with Tier 1 Carrier Routing, Caller ID Rotation, and A+ Digital Signatures.
- Integration Challenges: Seamlessly sync data and workflows with our easy-to-use APIs and pre-built integrations. We make connecting with your CRM and business software a breeze.
- Compliance with Regulations: Stay worry-free with our built-in compliance tools. Our autodialer systems meet all regulations, including TCPA, DNC, call times, and more.
- User Training and Adoption: Solution: Get your team up and running quickly with our personal one-on-one training sessions and comprehensive video library. Fast deployment for immediate results.
- Scaling Difficulties: Effortlessly scale from 10 to 100 users with just a phone call. Our flexible, scalable solutions and pricing models grow with your call volumes and user base.
- Managing Customer Perceptions: Impress your customers with dynamic caller ID, voice recognition, and quick transfer to live agents. Enhance your customer interaction effortlessly.
- Real-time Monitoring and Reporting: Stay on top of your performance with real-time analytics and customizable reporting tools. Adjust strategies on the fly for optimal results.
- Cost Management: Choose from a variety of pricing plans, including pay-as-you-go and tiered subscriptions, for maximum cost-efficiency and flexibility.